Return Policy
Return Policy
For over 25 years we have offered quality custom made seat covers at an affordable price. If you are not completely satisfied with your purchase, please return for an exchange or refund.
* Returns must be made within 12 days of receiving item.
* Returns with original invoice or receipt will be exchanged or refunded in the original tender.
* We cannot accept returns for items which have been personalized
* Returns must be undamaged and complete with original packaging
How to Return an Item:
To return or exchange an item, call 817 465 6001 and ask for your RGA number. Please have your invoice number and other purchase information ready. Once you have obtained an RGA number, place seat covers in original packaging and include a note with the reason for the return and the action to be taken: exchange or refund.
There will be a $15.00 exchange fee to cover the cost of restocking and reshipping. Checks and money orders are to be made out to The Seat Cover Factory
If you do not have original paperwork, please include a letter with your returned items that includes the following information
Your name
Address
Phone number
Invoice number
Item number or description
Reason for return
Action to be taken (Exchange or Return)
Ship covers back to us with the most convenient carrier to the following address. We will process your return according to your instructions:
EXACT SEAT COVERS
1205 STURGEON CT STE 103
ARLINGTON TX 76001
For questions concerning your exchange or return, please call us at 817.465.6001
